Keys Prima Hotel, Dehradun

Frequently Asked Questions(FAQ)

1. How can I book Lemon Tree Amarante Beach Resorts, Goa?

You can book through our website lemontreehotels.com simply by picking your destination and Check in and Check out date.

2. How many rooms does the resort have?

The resort offers 65 rooms and suites namely Superior Room; Deluxe Room; Executive Room; Heritage Room; Terrace Studio Room; Heritage Studio Room and a Heritage Suite (with a private swimming pool)

3. Is there a swimming pool in the resort?

Yes, there is a swimming pool in the resort and a private swimming pool with our Heritage Suite

4. How far is the beach and how do you get to it from the hotel?

Candolim beach is just 250 meters away from the resort, which is in North Goa

5. What amenities & service does the resort provide?

Our resort has provides facilities such as a fitness center, swimming pool, spa, a Coffee Shop, pan-Asian restaurant: Republic of Noodles and an open air bar: Mango Bar.

6. What are the places to visit near the resort?

Lemon Tree Amarante Beach Resort, Goa is located 250 meters away from the Candolim Beach. Other places to visit near the resort are Fort Aguada, Saraswat Temple, Church Of St. Anne and many more.

7. What are the nearby beaches to resort?

Beaches around the resort are Candolim Beach, Calangute Beach & Anjuna Beach.

8. What are the nearby markets to resort?

There are markets around Calangute Beach & Anjuna Beach.

9. Does the resort offer free breakfast when booking through the website?

Yes, we do provide a complimentary breakfast when booked through lemontreehotels.com

10. Is the spa service available in the hotel?

Yes, spa service is available at the resort.

11. Does the resort have a private beach?

There is no private beach with the resort. However, we are located just 250 meters (5 mins walk) from the Candolim Beach.

12. Does the hotel have a coffee shop?

Yes, there is a coffee shop at the resort.

13. Do restaurants serve vegetarian food?

Yes, we serve vegetarian food at the resort.

14. Can I reserve a table in a restaurant?

Yes, you can reserve a table at the resort.

15. Does the restaurant serve South Indian food or North Indian food?

Yes, we do serve South Indian or North Indian food.

16. At what time we can check-in and check-out?

The standard check-in is at 3 p.m. and check-out is at 12 noon.

17. Do you offer rooms for differently abled guests?

Yes, we have specially designed rooms for our differently abled guests.

18. Is free parking available at the hotel?

Yes, we provide free parking.

19. What are the reception opening hours?

Reception service is available 24 hours a day.

20. Can I bring my pet?

No, the resort is not pet-friendly

21. Are the rates per person or per room?

The rates quoted are per room per night.

22. Why do the costs vary from day to day?

The cost depends on the occupancy of the resort therefore it varies.

23. Can I book two rooms in different categories?

Yes, different category rooms can be booked together.

24. Can I book two rooms with different occupancy?

Yes, multiple rooms with different occupancies can be booked.

25. Is WiFi available at the hotel/in the room?

WiFi connection is available throughout the resort and guests can avail high speed WiFi in rooms when booked through lemontreehotels.com

26. What is the room size?

The resort offer 65 rooms and suites with multiple room categories. The room sizes vary per category wise.

27. Do you offer non-smoking rooms?

Yes we offer non – smoking rooms.

28. Do you offer any outdoor/indoor activities?

No the resort does not offer any outdoor or indoor activities.

29. Can I use the spa service even if I am not staying in your hotel?

Yes, in case a guest is not staying at the hotel, they can book a Spa session and avail the service.

30. Can I use the spa service after checking out?

Yes, Spa sessions can be booked and availed at any time during or post the stay.

31. Does the hotel offer a shuttle service, for example to the nearby airport or railway station?

Yes, transporation service is available on request. When booking this service, please state the flight number for your arrival and/or departure and relevant times. The cost of the service depends on which airport you are arriving at or departing from.

32. Can I have breakfast/dinner even if I am not staying in your hotel?

Yes, guests can have any meal at the restaurant during operational hours. We offer a Coffee Shop, pan-Asian restaurant: Republic of Noodles and an open air bar: Mango Bar.

33. What should I do, if I lost or forgot something in my room?

In case anything is lost, guests may consult the front desk.

34. How many rooms can be booked at once?

Number of rooms to be booked at once depends upon the availability in the resort.

35. How can I see what is included in the price?

All package inclusions are included in the reservation voucher sent at the time of booking

36. Can I book with a credit card?

Yes, we accept Visa, MasterCard, American Express.

37. How can I book with pay at a hotel option?

You need to mention the credit card details to confirm your booking for the Book Now and Pay Later option.

38. For how many persons can I make a reservation?

The number of occupants per room is restricted to 3.

39. Are bookings for groups possible online?

Yes, group bookings can made through lemontreehotels.com

40. Is my credit card being charged at the time of booking?

Yes, the credit card will be charged at the time of online bookings

41. How can I change or cancel my reservation?

To cancel or modify a booking the guest can connect with our Central Reservation on +91 9911701701

42. Can I check-in without my reservation number?

Yes, guest can provide their details Name, Email Id, Mobile No. (used at the time of reservation) to our Front Desk and they will be able to fetch the reservation details.

43. Can I cancel only certain parts of my reservation (for example, one of the two booked rooms)?

Yes, a part of the reservation can be cancelled. Guest can connect with our Central Reservation on
+91 9911701701 to make the changes.

Keys Prima by Lemon Tree Hotels, Aketa, Dehradun

Hotel Deals & Offers, Dehradun

Fresh Offers

Connect for Reservations and Offers:

+91 11 30803616

Contact Hotel:

+91 135 7133201